At Ohh my Case (www.ohhmycase.in), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our brand.

We believe in transparency and customer-first communication.

  1. What Information We Collect

We only collect information necessary to process your order and improve your shopping experience. This may include:

  • Name
  • Phone Number
  • Email Address
  • Shipping & Billing Address
  • Payment Method (via secure third-party gateway)
  • Device type, IP address, and browser (for analytics)

We DO NOT store your credit/debit card numbers or UPI credentials.

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  1. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders
  • Provide order updates via email (and WhatsApp if opted)
  • Respond to customer service queries
  • Personalize offers, ads, and product recommendations
  • Improve website functionality and user experience
  • Comply with legal or regulatory requirements

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  1. Do We Share Your Information?

Absolutely not. We DO NOT sell, rent, or trade your personal information to any third-party marketing companies.

However, we may share your information with trusted service providers who help us run our business:

  • Payment processors (e.g., Razorpay, Paytm)
  • Logistics partners (e.g., Shiprocket, Delhivery)
  • Analytics tools (e.g., Google Analytics)

These partners are obligated to handle your information securely and only for the intended purpose.

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  1. Cookies & Analytics

Our site uses cookies to:

  • Save your cart and preferences
  • Understand how you browse our store
  • Improve speed and performance of the site

You can control or delete cookies from your browser settings.

  1. Email & WhatsApp Marketing

If you opt in, we may send updates, offers, and product launches via:

  • Email newsletters
  • WhatsApp broadcasts (coming soon)

You can unsubscribe from promotional emails anytime via the unsubscribe link. WhatsApp opt-out is also available.

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  1. Data Security Measures

We use SSL encryption and secure third-party tools to protect your personal data. Your information is stored on secure servers and accessible only by authorized personnel.

  1. Your Rights as a Customer

You have the right to:

  • Access or review your stored data
  • Correct or update your contact details
  • Request deletion of your personal data
  • Opt-out of marketing communication

To request any of the above, email us at: support@ohmycase.in

  1. Children’s Privacy

Our website and products are not intended for use by children under the age of 13. We do not knowingly collect information from children.

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  1. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our operations or the law. Updates will be posted on this page.

Your continued use of the website means you accept the latest version of the policy.

  1. Contact Us

For any privacy-related questions, write to us at:

Ohh my Case
Website: www.ohhmycase.in